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Post by Sohma Momiji on May 16, 2010 21:20:13 GMT -5
Are you new to ProBoards-hosted forums? Is something weird happening and you can't figure out why? Be sure to check this thread for common issues and possible solutions. If your problem isn't answered here, please visit the ProBoards Support Forum. If you have any concerns about your account with this forum, send us a message at staff.rottenfruits@gmail.com, with a subject title appropriate for your issue.
Q: When I to log in, it says I'm still a guest! I don't get an error message or anything, and it shows me as online in the info center. What gives?A: It sounds like your browser is not storing your cookies properly. First thing to do is check that your browser is set to accept third party cookies [under tools ยป options], then try again. If that doesn't work, select "Forever" as the time to stay logged in for. If that works, the date and time on your computer are incorrect -- double check the date [month, day, AND year] and time [including AM/PM] to make sure things are correct. If none of these solutions work, please visit the Support Board. Q: I keep getting an "incorrect username/password combination" error when I try to log in, but my password is correct. What's wrong?A: First, make sure that you are using your username to log in, and not your display name. If you are, try clicking the 'forgot password' link on the login page, and copy/paste the password that is sent to you. If that doesn't work, type it directly as there may have been an accidental space. If that still does not work, you may need to recreate your account, which we will assist with. Q: I'm not getting any emails from the forum!A: If you're not getting any mass emails, try adding our staff address [listed at the top of this post] to your contact list. If you're not getting any ProBoards emails [such as forgotten password emails, account activations, etc] add noreply@proboards.com to your contact list. Q: The subboard threads are showing up in the main board, did you guys do something?A: Nope! Go to your profile, and press the 'modify' button. Scroll down until you see an option entitled "expand subboards". Set this to "no", and save the changes. Q: I'm new to ProBoards. How do I modify my display name to follow the rules, add my avatar, add a signature, all that stuff?A: It's fairly easy, just go to your profile, and press the 'modify' button. Fill out the fields as you like. Q: How do I get email notices of new PMs and threads/posts?A: For PMs, press the PM link in the menu bar; then, press the 'preferences' button. You can set to receive notifications of PMs on this page, then save. For threads, there's no way to receive automatic notification when a new thread is posted. However, you can 'bookmark' threads you're watching and receive email notifications for them. After you bookmark your first thread [the bookmark button is on the top left of the first post], go to your profile. There should now be a 'manage bookmarks' button on your profile. Click that, and select your preferences on the following page, and save. If you're not receiving your email notifications, please see question #3.
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